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Shop Policies - Please Read

Payment Plans

Payment plans are available on items priced over £35 after any discounts have been applied. After choosing the deposit option, the final value is payable in instalments and will be invoiced via PayPal in weekly or monthly increments to suit you. Please note items paid for by payment plan will not be made until payment is received in full, so please consider turn around times when ordering

Shipping:

Postage costs are within the UK, please contact me for postage costs elsewhere or use my Etsy shop

Ready to Ship items will be dispatched Royal Mail signed for within 48 hours of payment clearing

Made to Order items have a production time of 2-3 weeks although I aim to dispatch sooner if possible. Please contact me before paying if your order is urgent so I can advise whether your timescale is achievable

Buyers are responsible for any customs and import taxes that may apply and I am not responsible for delays due to customs

Cancellations:

Cancellations for Ready to Ship items are accepted up to 12 hours following order placement, after that I can not guarantee the item will not have already been posted in which case the return policy applies

Cancellations for Made to Order items will be accepted up to 24 hours following order placement

Returns: 

Returns for Ready to Ship items are accepted if you notify me within 14 days of delivery and post items back unused and in the original packaging within 30 days. Buyers are responsible for return shipping costs. If the item is not returned in its original condition the buyer is responsible for any loss in value.

I cannot accept returns for bespoke orders unless they arrive damaged or defective. Bespoke orders include custom sizing requests.

Buyers are responsible for ensuring they order the correct size using the information included in each item description. Please contact me if you require a different size than listed, these orders will be considered bespoke

Privacy (GDPR):

She Could Sew She Did will use the information you supply subscription forms to be in touch with you and to provide updates and marketing. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us or by contacting me at nic@shecouldsewshedid.co.uk The information collected will be kept for 5 years following my last contact unless you request in writing that I delete it sooner 

The information you supply via ordering without subscribing or via the Contact form will only be used in connection with your order or query

I will treat your information with respect and never pass it on to 3rd parties